Legal

Terms of Service

Last updated: April 6, 2026

1. Introduction

Welcome to InzanesenStudios ("we," "us," or "our"). By engaging our web design, development, and related services ("Services"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and InzanesenStudios.

If you do not agree to these Terms, please do not use our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Services

InzanesenStudios provides the following services:

  • Custom web design and development
  • Website redesign and optimization
  • AI integration and automation
  • E-commerce solutions
  • SEO optimization
  • Hosting and maintenance services
  • Related consulting and support

Specific services, deliverables, timelines, and pricing will be outlined in individual project proposals or statements of work ("SOW") agreed upon by both parties.

3. Payment Terms

3.1 Deposits: A non-refundable deposit of 50% of the total project cost is required to begin any project. This deposit secures your place in our schedule and covers initial work.

3.2 Final Payment: The remaining balance is due upon project completion and before website launch. For projects over $2,000, payment plans may be available upon request.

3.3 Payment Methods: We accept credit cards, bank transfers, PayPal, and Stripe payments. All transactions are processed securely.

3.4 Late Payments: Payments not received within 14 days of the due date may incur a 1.5% monthly interest charge. We reserve the right to pause work on projects with outstanding balances.

4. Project Scope & Revisions

4.1 Scope Changes: Any changes to the agreed-upon project scope must be requested in writing and may result in additional charges. We will provide a quote for any scope changes before proceeding.

4.2 Revision Rounds: Each package includes a specified number of revision rounds (typically 2 rounds). Additional revisions beyond the included amount will be billed at our standard hourly rate.

4.3 Approval: You are responsible for reviewing and approving all deliverables. Once deliverables are approved in writing, subsequent changes may incur additional fees.

5. Intellectual Property

5.1 Client Content: You retain all rights to any content, materials, logos, or assets you provide to us ("Client Content"). You represent that you have the right to use all Client Content and grant us permission to use it in connection with your project.

5.2 Delivered Work: Upon receipt of full payment, you will own the final website design and code created specifically for you ("Deliverables"). We retain ownership of any pre-existing tools, frameworks, or generic components.

5.3 Portfolio Rights: We reserve the right to display completed work in our portfolio, case studies, and marketing materials unless otherwise agreed in writing.

6. Client Responsibilities

You agree to:

  • Provide timely feedback and approvals
  • Supply all required content and materials within agreed timeframes
  • Ensure you have the rights to use all provided content
  • Maintain open communication with our team
  • Pay all invoices on time

7. Refunds & Cancellations

7.1 Deposits: All deposits are non-refundable. This is because we immediately begin work upon receiving your deposit, allocate dedicated resources to your project, and turn down other potential clients.

7.2 Cancellation: You may cancel a project at any time by providing written notice. However, you will be billed for all work completed up to the point of cancellation at our standard hourly rates.

7.3 Satisfaction Guarantee: While deposits are non-refundable, we are committed to your satisfaction. If you're not happy with our work, we will work with you to address concerns within the scope of your package.

8. Warranty & Support

8.1 Bug Fixes: We provide complimentary bug fixes for 30 days after project launch. This covers issues directly caused by our work, not issues arising from third-party modifications or updates.

8.2 Ongoing Support: We offer optional maintenance and support packages for ongoing updates, security, and improvements. These are billed separately and are not included in the initial project cost unless specified.

8.3 Third-Party Services: We are not responsible for issues arising from third-party plugins, themes, hosting providers, or services not under our direct control.

9. Confidentiality

We treat all client information and project details as confidential. We will not disclose your information to third parties except as necessary to complete your project (e.g., sharing with payment processors). Our staff and contractors are bound by confidentiality agreements.

10. Limitation of Liability

To the maximum extent permitted by law, InzanesenStudios shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our Services.

Our total liability for any claim arising from our Services shall not exceed the amount you paid us for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless InzanesenStudios, its officers, employees, and contractors from any claims, damages, or expenses arising from your use of our Services, your violation of these Terms, or your violation of any third-party rights.

12. Term & Termination

These Terms remain in effect for the duration of our engagement and may be terminated by either party with 14 days written notice. Upon termination, any outstanding invoices become immediately due.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, USA, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Kalamazoo County, Michigan.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or notice on our website. Continued use of our Services after such changes constitutes acceptance of the modified Terms.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Location: Kalamazoo, MI, United States

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